Multifunctional Design
Easy to Clean
Quality and Safety Materials
How do I wash the tent and play mat?
You can remove the poles and machine wash the tent and the included play mat. Make sure to use your washing machine’s settings for cotton.
Can the entrance be closed?
Yes, you can close the side curtains for more coziness.
What material is the pole connector made of? Is it safe for children too?
The connector is made from recycled and detoxified ABS plastic, also safe for children.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
i’m so glad i bought this kids play teepee tent for my children. they absolutely adore it. the setup was simple and the instructions were clear. the fabric is soft yet sturdy, and the wooden poles give it great stability. it’s big enough for my kids to play together inside and they love the cozy feel it provides. the window is a fun feature that they enjoy peeking through. it’s also easy to move around and doesn’t take up too much space when stored. this teepee has become their favorite spot to play and read. it’s wonderful to see them so happy and engaged. highly recommend it to any parent.
Love the machine washable feature! It makes maintaining cleanliness so easy, plus it provides ample space for fun activitiesli>
This teepee has been a game-changer for us. Not only does it provide my child with fun space, but its machine washable feature makes clean-up simple and stress-free. I love that we can keep their play area fresh and hygienic without any hassle!
This tent offers ample space for fun-filled indoor adventures.
I'm impressed with the quality of this teepee. It’s durable and safe for kids.
This tent offers ample space for my little ones' adventures yet it fits comfortably in various areas of our home. I love that it’s machine washable, making my life a lot easier when cleaning time comes around! The materials used are also top-notch, ensuring a safe and comfortable environment for my kids.