Urtopia Carbon 1 Pro

Urtopia Carbon 1 Pro

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Product Description

INCLUDES FENDERS, KICKSTAND & 1-YEAR CONNECT SERVICE – $167 VALUE

Carbon Craftsmanship: Frame EVOLUTION, Unrivaled Quality

 

Crafted from premium, supercar-grade carbon fiber. The frame features sharper angles that enhance the beauty of carbon fiber. The result is ore responsive handling and increased durability.

 

Lightweight – 50% lighter than comparable models, easy to hang on the wall or on a car rack for hassle-free transportation and carrying in-and-out, ideal for commuting in the city.

More POWER – Shimano 8-speed gears with adaptive power provide 26% more torque than Carbon 1s.

More RANGE – Optimize acceleration, save energy and extend range by 30% with torque sensor and intelligent algorithm.

More COMFORTABLE – Achieve an ergonomic endurance position for all-day rides. Easily adjust seat post and stem for your comfort.

More CAPABLE – Highly versatile, Carbon 1 Pro supports racks, larger tires, and even front suspension, offering exceptional DIY possibilities.

More SMOOTH – Torque sensor and intelligent algorithm adapt to your pedaling style for the best acceleration and balance.

More ACCESSIBLE – Bottom-mounted battery for convenient, hassle-free access, avoiding water issues on rainy days.

More Road to Conquer – Wide tires for both GRAVEL and OFF-ROAD, ensuring comfort on various surfaces. Experience the freedom to ride anywhere.

Smart EVOLUTION, Unleashing Intelligent Charm

NEVER LOSE THE E-BIKE

Movement Alarm – Once locked, the onboard alarm monitors movements and alerts you against unauthorized ones.

GPS Tracking and Fence – Aided by a constant 4G connection, GPS tracking keeps you informed of the e-bike’s location, even in the worst scenario of theft.

HANDS FREE SMART TOOLS

Navigation without cellphone – No more ugly phone holders, the bright screen shows navigation clearly in daylight.

Fingerprint unlock – No more worrying about losing another key.

Track your route – The smart app tracks your trips and your health. Get on your bike and share your exciting moments with friends and family.

Bluetooth Music – We know the importance of music, so we built a Bluetooth speaker. You can enjoy your favorite music while riding without having to carry an external speaker.

Smart Ring – *COMING SOON* Control Your E-Bike with a Ring – With just a swipe of the ring, you can power on the bike, play music, or even engage in a conversation with ChatGPT. The ring allows customizable interactions for all smart features.

All In One Health Coach – Your rides and daily activities offer personalized insights. Our AI companion tailors accurate recommendations exclusively for you—no more generic advice.

INCLUDES FENDERS, KICKSTAND & 1-YEAR CONNECT SERVICE – $167 VALUE

Shipping & Delivery

How much does shipping cost?

We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.

What countries are you delivering to?

As of now, we’re delivering to the United States only.

How can I track my parcel?

Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.

Can you ship my order to a business address?

Yes, you can write your business address in your order details if it’s more convenient to you.

Can you ship my order to a PO Box address?

Yes, you can select delivery to a PO Box if it’s more convenient to you.

Can you ship my order to APO or FPO military addresses?

Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.

What happens to my parcel if it is delivered while I’m not there?

Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.

Refunds & Returns

Can I cancel my order?

All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.

Can I get a refund if something is wrong with my order?

Within 14 days of receiving the parcel, you can ask us for:

  • A full refund if you don’t receive your order
  • A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
  • A full or partial refund if the item is not as described

Full refunds are not available under the following circumstances:

  • Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
  • Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).

All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.

Can I return an item for an exchange instead of a refund?

Yes, you can! Kindly Contact Us form to discuss the details with us.

Can I return my purchase?

All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.

If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.

Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!

Please do not send your purchase back to us unless we authorize you to do so.

Are there any items I can’t return?

Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:

  • Face and body products if opened, used, or have a broken protective seal
  • Underwear if the hygiene seal is not intact or any labels have been broken
  • Swimwear if the hygiene seal is not intact or any labels have been broken
  • Pierced jewellery if the seal has been tampered with or is broken

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